Office Manager/Admin Services (1033CB V1) Competency-Based

Best -In- Class Facility Services, LLC/PCI

Registered 2026

Texas (OA)

Documents

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Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Hire personnel.

Hire and terminate clerical and administrative personnel.

Direct administrative or support services.

Direct or coordinate the supportive services department of a business, agency, or organization.

Develop organizational goals or objectives.

Set goals and deadlines for the department.

Prepare operational budgets.

Plan, administer, and control budgets for contracts, equipment, and supplies.

Prepare operational progress or status reports.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Manage inventories of products or organizational resources.

Acquire, distribute and store supplies.

Purchase materials, equipment, or other resources.

Acquire, distribute and store supplies.

Analyze data to inform operational decisions or activities.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Recommend organizational process or policy changes.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Conduct employee training programs.

Conduct classes to teach procedures to staff.

Communicate technical information to suppliers, contractors, or regulatory agencies.

Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.

Confer with managers to make operational decisions.

Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.

Develop organizational policies or programs.

Establish work procedures or schedules to organize the daily work of administrative staff.

Establish standards for products, processes, or procedures.

Develop operational standards and procedures for the work unit or department.

Evaluate information related to legal matters in public or personal records.

Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.

Maintain current knowledge related to work activities.

Learn to operate new office technologies as they are developed and implemented.

Maintain records, documents, or other files.

Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.

Manage human resources activities.

Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Prepare employee work schedules.

Establish work procedures or schedules to organize the daily work of administrative staff.

Read documents to gather technical information.

Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.

Respond to customer problems or complaints.

Represent work unit at meetings or conferences and serve as liaison for requests or complaints.

Select resources needed to accomplish tasks.

Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.

Supervise clerical or administrative personnel.