Hotel Associate

Atlantic County Vocational School

Registered 1999

New Jersey (OA)

Documents

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Work Process Schedule

Work Process Content

On the Job Training

Anonymous

OJT hours

Front Desk

1.3K

Front Office Orientation
Guest Registration
Guest Check Out
Guest Satisfaction/Verbiage
Night Audit/Sellout Procedure
Operation/Administration
Supervisor Skills/Human Resource
Supervisor, Tasks Checklists
Guest Services/Coat Check Duties
Concierge/Box Office

Front Services

320

Door Person Duties
Bell Person Duties
Valet Parking Procedures
Transportation Services

Housekeeping

520

Guest Room Attendant
Supervisor's Role
Public Areas
Uniform Shop

Reservations

400

Telephone Room

200

Facilities

200

Sales/Convention Services/Catering

Health Club/Recreation

Human Resources

320

Food and Beverage

320

Property Specific Services (Casino Services)

Property Specific Services (Security)

200

Related Instruction Outline

Hotel Associate

Work Process Content

Related Instruction Content

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